Thesis supervisor
The continuous evolution of technologies and methods associated with the IT profession, observed throughout a career, then the acceleration of this movement in recent years and the lack of sociological analysis of its impact on the IT profession, are the origins of this research topic.
The sociological analysis aims to describe the organizational realities of agile transformation: what projects are involved in the transition to agility, what deployment trajectories, what degrees of penetration in theory and in actual operations, but also how it is perceived by the various professional groups concerned, particularly by members of the management line, such as, in the case of an IT department, by the various categories of IT professionals?
The theoretical resources are drawn mainly from symbolic interactionism and the sociology of activity or pragmatic sociology of work. The research approach is qualitative in nature and is conducted from an action research perspective. To provide a framework for the conditions of the survey and the relationship with Pôle Emploi's IT department throughout the research, a collaboration agreement was signed between the latter and Gustave Eiffel University.
Based on an agile doctrine that originated in the developer profession, we will seek to understand how Pôle Emploi interprets it and what adjustments it introduces; we will focus on measuring everything related to the organizational work implemented around this transformation. We will then consider the strategic dimension of Pôle Emploi and the intertwining of its social and political actions in its desire to transform itself. At the heart of our approach is the transformation of the work of IT specialists, the changes in the profession and professional identities, which we will explore, going so far as to understand how IT specialists have appropriated it.
Year of enrollment
: 2019
Doctoral school
: Organizations, Markets, and Institutions (OMI)