Energy-efficiency renovation processes and surveys of residents’ usage patterns

The project at a glance

Start year : 2023

End year : 2028

Scientific Director : Taoufik Souami

Area of research : Politics, Markets, and Urban Worlds (PMMU)

in progress

Overview

Démarches rénovation énergétique

Project overview

There is currently a significant resurgence of interest in academic and professional circles in incorporating residents’ practical expertise and taking their ways of living into account within project processes. This focus, which first emerged in the 1980s, has gained fresh momentum since the mid-2000s in light of the energy challenges posed by the ecological transition.

An assessment of efforts to promote energy-efficient refurbishment shows that there are significant discrepancies between predicted energy efficiency and actual post-refurbishment figures. Taking into account residents’ specific circumstances and their practical expertise in energy-efficient refurbishment projects therefore appears to be fundamental. Whilst the concept of ‘user expertise’ had already emerged during the 1990s, in recent years we have witnessed the emergence of a field known as User Control Assistance (AMU), driven by professionals from a wide range of backgrounds (architects, designers, sociologists, etc.) who offer services in this area or respond to requests from urban project owners, particularly in the housing sector.

This PhD project aims to contribute to a better understanding of the growing interest in AMU practices amongst a variety of operators and professionals. It will examine how this type of service is viewed by its initiators, as well as the outcomes it produces.


Project Team

Coordinator

Taoufik Souami
Jodelle Zetlaoui-Léger (LET-LAVUE, ENSAPLV)
Lydie Laigle (CSTB)

Scientific Director

Taoufik Souami

Participants


Funding and partnerships

Funding sources

  • Ecole nationale des ponts et chaussées (50%)
  • Centre scientifique et technique du bâtiment (50%)

Partners

  • CSTB

Valuation

Presentations:

  • July 2025: 11th Congress of the AFS (French Sociological Association) in Toulouse – RT1: Knowledge, work, professions. ‘Energy renovation and techno-centred approaches in the light of criticism of user support (AMU)’.
  • July 2025: ENHR (European Network for Housing Research) conference, Greater Paris – Working group on ‘Energy Efficiency and Environmental Sustainability of Housing’. ‘Renovating social housing with its inhabitants? The role of AMU, between mediation and performance-driven approaches’.

Activities:

  • Co-ordinating the LAVUE research project ‘Residents’ Knowledge’ (with Marcos Colina)
  • Contribution to the AMU-I study (CSTB, USH, ISEA, CREALEAD), part of Ademe’s ‘Responsible Buildings’ research programme

Dissemination of research:

  • July 2025: RAFFUT! Professional meetings of FEDELIMA (Federation of Contemporary Music Venues). Participation in the round-table discussion ‘Building construction, renovation and refurbishment: what role for user-led management?’.